We're serious about keeping your information safe, but we won't bore you with legal jargon
Last updated: December 2024
But hey, your privacy actually matters to us here at Ignovar Quinthorix Hotel. We've tried to make this as painless as possible - no sneaky stuff, just straight talk about how we handle your info when you stay with us or visit our website.
This policy covers our property at 1285 West Georgia Street, Vancouver, BC V6E 3R5, Canada, and everything we do online and offline. By booking with us or using our services, you're essentially saying you're cool with what's laid out here.
Got questions? Don't hesitate to reach out at info@ignovarquinthorix.info or call us at (604) 555-0187.
We're not selling your data to random companies or anything sketchy like that. Here's the real deal on how we use what you give us:
Processing reservations, handling check-in and check-out, making sure your room's ready, coordinating special requests - basically everything needed to make your visit smooth.
Charging your card, handling refunds if needed, sending receipts. All transactions are secured through encrypted channels 'cause we're not messing around with financial data.
Confirming bookings, sending pre-arrival info, following up after your stay, responding to your questions. We might also send you occasional updates about new services or special offers (but you can opt out anytime).
Analyzing trends, understanding what guests love (or don't), training our team, upgrading facilities. Your feedback genuinely helps us get better.
Meeting regulatory requirements, responding to lawful requests from authorities, protecting our legal rights when necessary. It's not fun, but it's part of doing business.
Canadian privacy laws give you solid control over your personal data. Here's what you can do:
Email us at info@ignovarquinthorix.info with "Privacy Request" in the subject line, or call (604) 555-0187. We might need to verify your identity before processing your request - just to make sure we're not giving someone else access to your info.
Security's a big deal for us. We've implemented multiple layers of protection to keep your information secure:
All data transmission is encrypted using industry-standard SSL/TLS protocols. Payment information is encrypted both in transit and at rest.
Only authorized staff members can access guest data, and only when necessary for their job functions. Everyone's trained on privacy protocols.
We conduct regular security assessments and vulnerability testing to identify and fix potential weaknesses before they become problems.
Physical documents containing personal info are stored in locked areas with restricted access. Digital records are protected by firewalls and intrusion detection systems.
Real talk: No security system is 100% foolproof. While we do everything we can to protect your data, we can't guarantee absolute security. If we ever experience a data breach affecting your information, we'll notify you as required by law.
Our services aren't directed at anyone under 18, and we don't knowingly collect personal information from minors without parental consent. When families book with us, we assume the adult making the reservation has authority over any information provided about children in their party.
If you're a parent or guardian and believe we've inadvertently collected info about your child without proper consent, contact us immediately at info@ignovarquinthorix.info and we'll delete it promptly.
We're based in Canada, so your data is primarily stored and processed here. However, some of our service providers operate in other countries, which means your information might occasionally be transferred across borders.
You're protected by Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). We comply fully with these regulations.
If you're visiting from abroad, understand that by staying with us, your information will be processed according to Canadian law. We'll still respect your home country's privacy rights where applicable.
EU/UK Visitors: While we're not specifically subject to GDPR, we recognize and respect those privacy standards. If you have GDPR-related concerns, we'll work with you to address them.
Things change - laws get updated, we add new services, technology evolves. When we need to modify this privacy policy, we'll post the updated version here with a new "Last Updated" date at the top.
For major changes that significantly affect how we handle your data, we'll send a notification to your email (if we have it) or display a